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HomeCareontheWeb Celebrates 10th Anniversary!

It’s a special year for the team at HomeCareontheWeb as they celebrate a terrific milestone in business, their 10th anniversary. After a decade of hard work and dedication, HomeCareontheWeb is very proud to still be one of the leading property maintenance and property management companies on the Costa del Sol.

Throughout the ten years HomeCareontheWeb has helped hundreds of home owners manage all aspects of their Spanish properties from providing high quality maintenance services and regular property inspections to dealing with energy suppliers, and looking after thousands of homes for owners who are not in the country.

What sets HomeCareontheWeb aside from other management companies is the trusted, personalised service and committed team who look after your property as if it were their own. Home owners on the Costa del Sol know that they are leaving their property in very capable, trustworthy hands, giving them peace of mind when they are not at the property.

Below are just some of the comments the team at HomeCareontheWeb have received about their services in the last year.

“We just wanted to take this opportunity to thank you and your entire organization for making our ownership in Spain worry free.  The trust and confidence Homecare has instilled in us minimizes the anxiety of owning property overseas. We wish you good fortune for 2013 and look forward to continuing our interaction well into the future years ahead.” – Schimpf – owner

“Say a very big thank you for your help with our apartment in Elviria.  You were always very pleasant and professional and made my life that much easier” – Gaynor ex owner

“The villa looks marvellous. We are really pleased with how well it’s being looked after. Thanks to all at Homecare – if you could pass that on.”  Korchak – owner

“It was a nice house and we got a great service from Homecare.  The house was placed perfectly with a great view.  Overall we are very pleased with everything.  Thank you for a lovely time here!”  Jessie Lykke.

The team at HomeCareontheWeb now look forward to the future of providing high quality property management and maintenance services on the Costa del Sol and are even offering an anniversary discount for a variety of services. For a full list of our services visit our website or call us on 952 839 595.


Study reveals Costa del Sol is still a desirable location

Some good news for home owners and local businesses in the Malaga province as the results from a study about 2012 beach bar takings in the area came back as satisfactory.

The study shows that despite the economic crisis, the Costa del Sol is still a very desirable place to holiday and that beach food services and tourism in general is not in crisis. In fact, custom from foreign clients has noticeably increased which is great news for home owners who wish use their properties for holiday rentals this year.

Southern Spain has so much to offer with the superb weather and a wide range of things to do for people of all tastes and ages, it’s no wonder the area remains popular. The excellent selection of golf courses, beaches and activities keep even the most active families on their toes. For those who enjoy the quieter life, there are plenty of unspoilt places to relax and unwind and lots of gastronomical gems waiting to be found, hidden away from the hustle and bustle.

Families, and couples from all over the world will be coming to the Costa del Sol for their holidays this year including many from the Nordic community who are said to be some of the highest spending tourists. Russian tourists also love the area and usually prefer to stay in holiday homes on the Costa del Sol, so again this is good opportunity for home owners looking to make extra income from their properties in 2013.

How can you advertise your property to appeal to foreign markets?

HomeCareontheWeb have partnered up with Europe’s leading holiday home company, Novasol, who can advertise your property for you and promote it on up to 11 different websites, all in their own languages. Registering your property with Novasol is free, for more information email us or call 952 839 595.

Enjoy 5* Treatment and Hotel Style Extras

Since the 1970’s, the Costa del Sol has been a popular place for the rich and famous to take their holidays and buy property and its not hard to see why with the beautiful weather and stunning surroundings. If it was good enough then for the likes of Audrey Hepburn and Grace Kelly, it’s no surprise that the Costa del Sol still remains a favourite destination for those who live a luxurious lifestyle.
If you are planning a visit to your Spanish home this festive season why not put some luxury into your trip and enjoy 5* treatment from your property management company?
·         Arrive in style as you are chauffeur driven from the airport to your property allowing you to relax as soon as you touch down in Spain.
·         Your property awaits you immaculately clean with freshly laundered bedding and towels.
·          The water will be nice and hot ready for a relaxing shower after your journey
·         The welcome pack full of essential groceries and toiletries means you needn’t rush out for anything.
·         All electrical appliances will have been checked to ensure everything is working for your arrival and any heating switched on ready for you.
·         For those extra VIP touches we can even make sure you have fresh flowers, chocolates and champagne ready and waiting for you at your property!
When you leave there is no need to worry about the laundry or cleaning as our team will take care of it. Your HomeCare manager will also double check everything has been switched off and locked up so you don’t have to!
HomeCareontheWeb puts the fun back into visiting your Spanish property! To take advantage of the above services, contact us on 952 839 595 or visit our website.

HomeCareontheWeb Partners With Top Property Company VIVA

Finding a property management company on the Costa del Sol you can trust to look after your home as if it were their own can be a challenge, especially if you are not in the county all the time or you use your property for rental income. You need to know everything is taken care of from start to finish and that your property is being well looked after.

With recent events such as the catastrophic fires and floods on the Costa del Sol it’s all the more important to have the right property management company taking care of everything so you can be rest assured its all in good hands if you’re not there.

HomeCareontheWeb has serviced more than 3000 maintenance requests already this year and looked after more than 6000 holiday guests for hundreds of happy home owners. This is just some of the reasons why top property company VIVA has recently made HomeCareontheWeb a recommended partner!

Since partnering up, HomeCareontheWeb are offering a one month free property management package when you buy your property through VIVA!

For more information on property management, rentals or buying property on the Costa del Sol, give us a call on 952 83 95 95 or visit our website.

Renting your property out to holidaymakers

With many Costa del Sol property owners now looking at ways to help with the operating costs of their property, holiday and long term rentals are a hot topic at the moment. So, if you want to use your Spanish home during certain times of the year and earn rental income the rest of the time when it’s empty, today’s post is especially for you.

With many Costa del Sol property owners now looking at ways to help with the operating costs of their property, holiday and long term rentals are a hot topic at the moment.

Rent our your Costa del Sol property
Rent our your Costa del Sol property

So, if you want to use your Spanish home during certain times of the year and earn rental income the rest of the time when it’s empty, today’s post is especially for you.

Let’s start with the issue of tax.

Well, as with all sources of income, various tax issues will arise related to the short-term rental of your property in Spain, depending on your circumstances.

So it’s a good idea to speak to a financial adviser to clarify your personal tax situation before you rent your Spanish property out.

If you use a rentals management company they should be able to provide you with regular and detailed rental statements which you can give to your accountant for tax declaration purposes.

Now, another major factor you should bear in mind before renting out your property to holidaymakers is that with the worldwide recession biting hard, the holiday rentals market on the Costa del Sol is not quite as buoyant as it used to be.

The numbers of tourists on the Costa del Sol have been down in recent years and, what’s more, the local market is saturated with good quality apartments to let, making it highly, highly competitive.

That means, unless you’re very lucky, your property probably won’t be booked as often as perhaps you’d like.

The good news is that there are some steps you can take to improve your chances of attracting holidaymakers to rent your home, and more often.

If you really want to do things properly, we recommend you find a professionally-run holiday rental company with experienced bi-lingual staff and the expertise and resources to market your property correctly and help you maximise your potential holiday rental income.

A first-class rentals management company will offer both long-term and holiday rental services, so you have a choice and they’ll help you decide your financial objectives from the outset by advising you about the number of weeks per year you can realistically expect to rent out your property to holidaymakers.

The easiest way to find companies offering comprehensive holiday rental services is to go online and do a search through Google, check around the area closest to your property, or ask friends and neighbours for recommendations.

The holiday rentals company you select should be fully geared up to handle the whole business of renting out your property to holidaymakers – from providing appropriate insurance and comprehensive legal and practical safeguards to protect you, your property and the rental clients, to taking bookings and payments online, then being there for guests 24/7 during their stay, and finally paying your fees directly into your bank account.

Top 10 services a property management company should offer you

We’ve compiled our very own “Top 10 services” list that any property management company worth its salt should offer you. It’s a long list, so if you’re ready, here we go…

The Benefits of Choosing Property Management from HomeCareontheWebToday we’ve got a treat for you. We’ve compiled our very own “Top 10 services” list that any property management company worth its salt should offer you. It’s a long list, so here we go…

01. Regular inspection visits

At least once but preferably twice a month, a property management company should send a trained inspector to your home to carry out a detailed inspection of both the exterior and interior, checking for any wear and tear in accordance with a written checklist.

It’s a good idea to ask to see a copy of that written checklist so you know how thoroughly they will go though things.

At the very least, the inspector should

  • open all the windows and doors to air your rooms
  • make sure your electrical appliances, plumbing and sanitary facilities are in good working order
  • check under sinks
  • ensure that the furniture, fixtures and fittings are exactly as they should be

And of course, before they leave they should make absolutely sure your property remains fully secure until their next visit.

02. Accurate status reports

Each inspection visit should be followed up with a status report which is easily accessible online, and advises you of any problems detected in your property. Issues such as damp, water leaks, or storm damage should be highlighted with photos if necessary.

Recommended action and quotes should be supplied from trusted qualified local tradespeople, and once approved, repair or maintenance work carried out to a good standard, speedily and without fuss.

03. Interactive online management

In addition to regular feedback about the state of your home, your property management company should provide you with an interactive online tool through which you can oversee the management of your Spanish property yourself from anywhere in the world, 24 hours day.

There should be full account management facilities allowing you to view any invoices, or statements of your account, and the facility for you to make any payments related to the upkeep of your property easily and securely online by credit card.

Similarly any payments due to you from rentals, for instance, should be capable of being electronically transferred directly to your bank account.

A personal holiday bookings calendar is also a must, allowing you to fill in the dates that you or your guests will be staying in your home so your property management company can automatically arrange for it to be properly cleaned, the beds made up and the hot water put on, etc, before you arrive, without you having to worry about it.

The bookings calendar should also ensure that if you rent out your property for holiday lets, you’ll be able to see ‘at a glance’ when your property will be occupied.

04. Housekeeping

Basic housekeeping services are a vital component in the successful management of any property, especially if the property is to be rented out or made available for guests to stay. So ensure the property management company you pick can meet your expectations in that respect.

It’s a good idea to ask to see a list of their housekeeping services and their cleaning checklist so you can satisfy yourself they will be doing things to your liking. Their range of housekeeping services should include:

  • Automatic cleaning and laundry services for holiday visits
  • Specialist cleaning services such as a builders clean after construction work
  • Spring cleaning for linens, fabrics and furnishings
  • Cleaning and refurbishment of curtains, upholstery and rugs
  • Barbecue cleaning
  • Daily cleaning upon request.

05. Maintenance and repairs

If your property management company are keeping your Spanish home in prime condition at all times, it makes it so much easier for you to enjoy your stay when you or your guests visit. After all, the last thing you want to be doing during your valuable leisure time in Spain is unblocking the pool filter, painting the terrace wall, or sorting out a plumbing problem, when you could be out enjoying the sun.

Your property company should have the experience, the in-house resources and access to tried and trusted local specialists to make sure your home is always kept in tip-top condition. You should be able to request a range of maintenance and repair services online such as:

  • Installation and maintenance of air conditioning, alarm systems, and safety equipment
  • General interior and exterior painting and decorating
  • Plumbing and electrical work
  • Interior and exterior tile refurbishment
  • Garden landscaping and maintenance
  • Pool cleaning, repairs and maintenance
  • Property refurbishment and building work
  • Kitchen and bathroom installations
  • Other additional ad hoc services.

06. Interior décor and refurbishments

There are many companies up and down the Costa del Sol offering all sorts of different (and often confusing) home decoration packages, so when it comes to decorating your Spanish home or carrying out refurbishments, it’s difficult to know which of them will do the best job.

Your property management company should be able offer the benefit of their experience and recommend local suppliers who’ll provide you not only with a high quality and more importantly, reliable service but also legally compliant invoices and receipts in case disputes occur.

Your property management company should also be on hand to offer expert advice about how best to decorate and equip your property in readiness for both short-term holiday and long-term lets.

07. Carefree visits to your holiday home

Just picture this – you arrive at the airport late on a stiflingly hot afternoon after a long flight and are met by a chauffeur who drives you to your holiday home in an air-conditioned limousine.

You open your front door to find your home is cool and welcoming, thoroughly cleaned and ready for you to relax and enjoy yourself; the beds are made with fresh linen, the water is on. There’s a welcome pack of sweet smelling flowers and other essentials on the dining room table. The fridge is stocked with chilled drinks and your favourite delicacies. There’s wine in the wine rack and the pool’s clean and ready for your first refreshing dip, plus there’s a gourmet chef arriving later to cook dinner…

A first-class property management company should provide a facility that allows you to request all these services and more before you or your guests arrive on a holiday visit. After all it’s the extra 5-star luxury touches that will make any stay in Spain all the more memorable and enjoyable.

08. Detailed guest manual

And while you’re here on holiday, if you need a babysitter, a housemaid service or a local restaurant recommendation, or if you want to go kite surfing, quad-biking or horse-back riding in the hills, you should be able to benefit from the extensive knowledge of your property management company’s staff to help you find what you’re looking for.

Likewise, when guests or holidaymakers stay in your property, an extensive Guest Manual should be provided giving detailed and, more importantly, impartial advice about recommended restaurants and golf courses, and the best places to visit and things to do in the area for the whole family.

09. Trouble-shooting and key holding

Your property management company’s bi-lingual staff should also be there to resolve any issues you may have with local authorities, property developers, lawyers, communities and other suppliers – things you may not have the time, language skills, nor indeed the inclination to deal with yourself.

What’s more, they should act as your secure key-holder and, upon your request, accompany tradespeople when they require access to your property. In addition, the company should supply keys to your guests upon arrival and have a 24-hour key safe in case of emergencies.

10. Specialist service

Of course, at some stage, as a Spanish property owner, the chances are that you’ll need help and advice over and above that which just concerns the management of your property.

For instance, your electricity or telephone may get cut off if a transfer you’ve made doesn’t hit your bank account in time, or you’d like broadband connected so you can bring your laptop on holiday with you, or you’ve decided to install satellite TV to enjoy programmes from home while you’re away. Whatever extra facilities you need or local utilities problems you encounter, you’ll almost certainly require a property management company with Spanish-speaking staff who have the experience of handling such issues on a regular basis to resolve them swiftly for you.

In addition, you may need legal or financial advice, or help in arranging insurance, or a mortgage or currency transfer. If you want to sell your property or buy another property in Spain, you may need someone to talk to about the best way to go about it. Even guidance about re-locating to Spain or the best place to hire a car can be difficult to find when you don’t know who to turn to.

And finally, any good property management company should be able to provide you with access to reputable and trustworthy local companies, in order to help you with any such advice or guidance you might need.

Why choosing a ‘cheap’ property management company is a bad idea

When considering property management, it’s only natural you might think first about the cheapest way to do it, especially now in these tough economic times. But beware of false economies…

The Benefits of Choosing Property Management from HomeCareontheWebIf you’re thinking about hiring a property and rentals management company on the Costa del Sol, it’s only natural you might think first about the cheapest way to do it.

After all, it’s not hard to find a dizzying number of different organisations and individuals on the coast virtually tripping over themselves to get your business, all claiming unbeatable ‘value for money’.

Similarly, friends or neighbours who live permanently on the coast might also offer to help you out for a small fee.

But beware of false economies!

Think about it carefully; any property management company or individual charging a low fee will almost certainly not have the resources or perhaps the inclination to sustain even the most basic level of services required to maintain your property to the standard you expect.

Likewise, they’re probably not geared up to maximise the rental potential of your property or deal with any real emergency, big or small.

A first-class property management company might charge you more than perhaps you envisaged, but in return they’ll provide you with good levels of service, competent and caring staff, as well as all the financial and legal resources you’ll need to rely on in order to protect you and your investment.

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