Technology and hands-on service working in perfect harmony

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Over the last few months, we’ve been busy as bees actively implementing new Internet technology not only to automate many of our previously labour-intensive procedures, but also to improve our service to our owners and tenants.

Hola!

Over the last few months, we’ve been busy as bees actively implementing new Internet technology not only to automate many of our previously labour-intensive procedures, but also to improve our service to our owners and tenants.

These initiatives will contribute to our company’s overall productivity so we can continue to thrive in these current tough economic times, and do well in the future.

HomeCareontheWeb using Internet technology to automate labour intensive processes
HomeCareontheWeb using Internet technology to automate labour intensive processes

The recent automation of our cleaning schedule procedure is the perfect example of this.

Now, when an owner logs on to their Owner’s Area on our website and fills out their visit calendar, our system automatically issues the required documents and checklists to our housekeeping team for the clean to be done.

Once the clean is complete, details are entered into our administration system and an invoice is automatically generated and delivered online to the client via their Owner’s Area.

Our maintenance procedures will be similarly automated shortly, where our inspectors will use portable terminals with 3G Internet capability to complete ‘live’ inspection reports at an owner’s property, and upload them directly to our website for the owner to view instantly.

You could say it’s modern technology combined with good old-fashioned service!

Hasta luego!

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