Making Property Owner’s Life Easier through Online Technology

Property Owners

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HCOTWAt we are very proud of our state-of–the-art website. Over many years we have developed a unique online system, which includes everything owners need to manage their properties from afar. Our aim was to harness the power of the internet to allow the owners themselves to monitor the status of their property 24/7 and make sure our company is as productive as possible.

Each of our owners has their own password-protected ‘Owner’s Area’, where owners can log on (wherever they are in the world) and read inspection reports about their property, manage their rental bookings and their own personal visits calendar, request extra cleaning and maintenance work, see all their invoices and statements, and make payments online. In addition they can book discount car hire and rounds of golf for their next visit, or order some 5* hotel-style extras such as a welcome pack or daily cleaning, or even a gourmet chef!

The website also has an integrated administration system which staff use to manage all aspects of our day-to-day operations. This has enabled us to be more efficient and more responsive to our owners’ needs. Additionally, the  HomeCareontheWeb website provides all owners who wish to rent out their property a webpage entry on HolidayRentalontheWeb, our specialist holiday rentals website. This website has its own unique booking system, allowing holidaymakers and over 100 partners in the travel industry to easily browse, book and pay for rental accommodation securely online.

“Property management is an intensely procedural-based business with a high labour content, and a quality labour force, capable of delivering the high level of service owners will continue to demand, does not come cheap.” Tony Sidebotton MD of HomeCareontheWeb explains. “Increasing productivity, using the Internet as a tool to automate many of the more labour-intensive procedures, is key to reducing costs and increasing customer satisfaction, so companies can thrive in the current tough economic climate and do well in the future.” Click here to request a trial of our fantastic Owner’s Area.

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